Quick and Hassle-Free Returns & Exchanges at MOTOCLASSIC
RETURNS POLICY
Eligibility for Returns: Returns are accepted under the following conditions:
Damaged in transit
Wrong product delivered
Product compatibility issues (customer to verify before purchase)
Timeframe for Returns:
Damage/Wrong Product: Report within 2 days of delivery.
Other Returns: Initiate within 7 days of delivery.
Refund Processing for Mistaken Orders only:
Orders below ₹500: Logistic charge deduction of ₹100.
₹501 – ₹999: Logistic charge deduction of ₹140.
₹1,000 – ₹5,000: Logistic charge deduction of ₹200.
₹5,001 – ₹15,000: Logistic charge deduction of ₹300
₹15,001 – ₹25,000: Logistic charge deduction of ₹700
Condition for Returned Items: Products must be returned in their original condition and packaging.
Non-Returnable Items: Specific items such as headlamps, electrical parts, spark plugs, fiber parts, or pre-ordered items are non-returnable.
Refund Method: Refunds will be processed to the original method of payment.
Please note that a refund will be issued only once we have collected the incorrect or damaged item from your location
EXCHANGE POLICY
Eligibility for Exchanges: Exchanges are subject to product availability.
Timeframe for Exchanges: Initiate exchange within 7 days of delivery.
Conditions for Exchange: Items must be in their original condition and packaging.
Please note that a replacement will be issued only once we have collected the incorrect or damaged item from your location
GENERAL GUIDELINES
Packaging and Shipping for Returns/Exchanges: Customers are responsible for ensuring that items are properly packaged and shipped back to us.
Quality Assurance: All returned items undergo quality checks. We reserve the right to refuse a return/exchange if items do not meet our standards.
Customer Support: For any queries or assistance with your return/exchange, please contact our customer support.
Feedback: Your feedback is important to us. Please feel free to provide feedback on your return/exchange experience.
Note: Policy subject to change. Check product compatibility before ordering to reduce returns